Virgin Atlantic believes that the customer experience is paramount and should always exceed expectations.
Virgin has three cabin classes to choose from, but all offer a customer focused experience.
Economy is all about value, but you still get a great service from the dedicated cabin crew as well as complimentary meals and free drinks. The seats are comfortable with a pitch of 31 inches, adjustable headrests and each seat has its own personal seatback screen with a wide choice of entertainment channels on demand to keep everyone happy throughout the flight.
Premium Economy passengers benefit from dedicated check in and bag drop and priority boarding and disembarkation On board you will find that the Premium Economy seats are wider and bigger with a 38 inch seat pitch and there is a separate cabin dedicated to Premium Economy passengers. As soon as you are settled in your seat you will be offered a complimentary preflight drink and there is a choice of dedicated menu options, to enjoy with a glass of wine. Real cutlery and crockery makes the meal that bit more special.
Upper Class is the ultimate in long haul comfort. If you want to the VIP treatment all the way, upgrade to Upper Class. Complimentary ground transfers offer private travel to and from the airport and at the airport you have access to the exclusive and unique Clubhouses, where you can find free wifi, beauty treatments, stylish bars and gourmet dining. Once you have settled in to your luxurious Upper Class Suite with one of the longest fully flat beds in business class, you can sleep by converting the bed at the touch of a button or socialise in the exclusive on board bar. You will find it is a very luxurious way to travel.